Regina Jeter

"5 stars, 11/10 experience! My Partner and I were so excited to buy a house, but super overwhelmed with learning everything we needed to know about the loan process. One thing that stood out from the start is that Regina was the only person who offered to do intro video call. It put a kinda face to the process, and we became attached to her. She spent extra time acquainting us with what to expect. We accidentally found a house we loved our first day of looking (was supposed to be a "homework run"), and put an offer in. I was astounded by Regina's integrity when she told us that she would not be able to service our loan because she could not get the interest rate and price low enough to be competitive with the other mortgage companies we were shopping around with (at that time). I really appreciated her integrity, and when that house fell through due to a discovered sewage issue, we knew we wanted to use her when we found the next house, even if it meant her rate was slightly higher than the others. When we found the house that we ended up purchasing, She ended up getting us the best interest rate we had seen in the whole 3 month search! Every step of the way, Regina was there to hop on a call, walk me and my partner through the worksheets, and was way on top of things reaching out about potential issues so we would know what to expect. Another thing that really stood out is all the extra details she provided when we were trying to figure out how to raise our credit scores a couple of points. Regina is kind, easy to talk to, thoughtful, patient, and I hope you know how big of a difference she made in our house buying experience! She was is our fairy-loan-mother and we will sing her praises until the end of our mortgage!"